Privacy Policy

We may collect information that you voluntarily provide when booking appointments, submitting contact forms, applying for careers, subscribing to updates, or communicating with our hospital team.

• Name, phone number, email address, and city or preferred hospital location
• Appointment preferences such as department, visit type, and preferred date or time slot
• Messages, feedback, and inquiry details submitted through our forms
• Resume and employment details when you apply for a position at Sangi Hospital
• Technical data such as browser type, device information, and pages visited on our website

Your information is used to support clinical coordination, patient communication, and the operation of our hospital network. We do not use your data for purposes unrelated to healthcare delivery without your consent.

• Confirming, rescheduling, or following up on appointment requests
• Responding to patient queries, billing questions, and general support requests
• Improving website performance, content relevance, and user experience
• Processing job applications and HR-related communication
• Complying with applicable laws, regulations, and lawful requests from authorities

Sensitive health information shared during hospital visits is handled under our clinical confidentiality standards and applicable healthcare regulations in India. Online forms are intended for appointment requests and general inquiries — not for emergency medical communication.

For urgent or life-threatening conditions, please call our 24×7 helpline at +91 931 121 2090 / +91 931 121 2091 or visit the nearest Sangi Hospital emergency desk immediately.

We do not sell or rent your personal information. We may share limited data only when necessary:

• With authorised hospital staff involved in your care or appointment coordination
• With trusted service providers who support website hosting, email delivery, or technical operations under confidentiality obligations
• When required by law, court order, or regulatory authority
• To protect the rights, safety, and security of patients, staff, and the hospital

We retain personal information only for as long as needed to fulfil the purposes described in this policy, meet legal obligations, resolve disputes, and maintain appropriate medical or administrative records.

• Request access to personal information we hold about you, subject to applicable law
• Request correction of inaccurate or incomplete information
• Withdraw consent for non-essential communications where consent is the legal basis
• Opt out of promotional emails using the unsubscribe option when available
• Contact us to raise privacy concerns or request deletion where legally permissible

Our website is not directed at children under 13 years of age. If a parent or guardian believes a child has submitted personal information through our site without appropriate consent, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised date at the top of this page will indicate when the policy was last updated.

For privacy-related questions or requests regarding your personal information, please contact our patient support team through the Contact page or call our hospital helpline at +91 931 121 2090 / +91 931 121 2091 during working hours.